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hierarchical systems sans the feedback loop...

officers of the govt. are not used to providing feedback! i realize it more as i continue to work with some of them. information in govt. is a bottom up flow and authority a top down one, so, when any information goes to the top, they assume that is the role of the person below to send a message and if they don't have any clarifications to seek, they stay silent.

in my case, it adds another problem - i deal with all of them as equals, they are not used to dealing with equals, they either deal with people above or below. so, the minimum courtesies of team work that people working as equals, in terms of communication - is completely lacking with them. it is not that some individuals are bad, it is just that the system doesn't expect them to provide any such feedback and they are happy not to do so.


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